Gumroad vs Subbly
This rivalry is the battle between transactional simplicity versus subscription dedication. Gumroad lets you sell anything right now with zero monthly fees. Subbly focuses entirely on scalable, manageable recurring revenue and easy data migration. One is for quick sales, the other is for efficient long-term subscriber management.
Vendez facilement, mais procédez avec une extrême prudence.
Gumroad offre un modèle accessible, sans coût initial, idéal pour les créateurs débutant dans l'espace numérique. Cependant, nous avons trouvé les rapports d'utilisateurs concernant les interdictions de compte immédiates, les paiements retenus et les graves échecs du service client extrêmement alarmants. Dans l'ensemble, nous ne pouvons pas recommander Gumroad en raison de risques critiques concernant la sécurité financière et la fiabilité de la plateforme.
Avantages
- Modèle purement basé sur l'utilisation sans frais d'abonnement mensuels requis.
- Les frais sont inférieurs (10 % + 0,50 $) pour les créateurs qui dirigent leur propre trafic.
- Gère automatiquement la taxe de vente mondiale et la TVA/TPS en tant que Vendeur Agréé (à compter de 2025).
- Capacité de vendre divers formats numériques et physiques, y compris des abonnements.
Inconvénients
- Rapports fréquents de retenue ou de retardement des paiements aux créateurs sans explication.
- Le support client est souvent décrit comme inexistant ou limité à des chatbots inutiles.
- Les comptes sont fréquemment suspendus ou bannis brusquement, bloquant les revenus gagnés.
- Manque de transparence concernant les frais de transaction, rendant les coûts réels plus élevés que prévu.
Construit pour la puissance de l'abonnement, soutenu par un excellent support.
Avantages
- Conçu spécifiquement pour la gestion des boîtes d'abonnement, et non comme un complément.
- Service client exceptionnel, compétent et réactif qui fournit des vidéos de démonstration.
- Outils de marketing et d'incitation puissants (essais, tunnels de conversion, automatisations, contrôles de coupons).
- Propose des fonctionnalités propriétaires sophistiquées comme l'IA prédictive de désabonnement (Predictive Churn AI) dans les forfaits haut de gamme.
Inconvénients
- Les prix spécifiques des forfaits ne sont pas publiés, ce qui manque de transparence financière.
- Le constructeur de site intégré est rigide par rapport aux autres outils de création de sites par glisser-déposer.
- L'assistance client est incohérente ou indisponible pendant les week-ends.
- Les fonctionnalités avancées (comme l'intégration Stripe et la suppression de la marque) sont réservées aux forfaits premium.
À propos deGumroad
Gumroad est une plateforme tout-en-un conçue pour aider les entrepreneurs créatifs à vendre des produits numériques et physiques. Elle vous aide à expérimenter toutes sortes d'idées et de formats, comme des leçons vidéo ou des abonnements mensuels. Que vous ayez besoin de plus de flexibilité ou simplement d'un travail différent, Gumroad vous permet de tracer facilement un nouveau chemin. Vous n'avez pas besoin d'être un expert en technologie pour télécharger un fichier, fixer un prix et commencer à vendre votre expertise. ✨
À propos deSubbly
Subbly offre un chemin ciblé pour déplacer vos opérations. Bien que la fonction spécifique ne soit pas détaillée, il sert clairement les entreprises qui cherchent un changement opérationnel. Nous savons que de nombreux clients sont passés de leurs plateformes précédentes à l'utilisation de cette solution. Il est conçu pour les entreprises qui ont besoin d'un moyen efficace de transférer leurs services ou leurs données.
Points forts
Comparaison des fonctionnalités
Features Overview
Nous mettons en évidence les principales différences et désignons un gagnant pour chaque fonctionnalité.
Core Business Model
Gumroad is transactional for rapid product testing; Subbly is dedicated to complex subscriptions.
Gumroad helps creators sell any digital or physical file instantly with zero upfront costs. It’s perfect for 'small bets' and rapid product validation. Subbly is narrowly focused on providing robust subscription commerce tools and centralized subscriber management. This includes sophisticated billing features. The trade-off is focus versus breadth. Gumroad allows flexibility across all commerce types; Subbly offers deeper subscription tools. If you just need to sell one ebook, Gumroad is faster. If you run a monthly box, Subbly offers the necessary management depth.
Pricing Structure
Gumroad requires zero monthly fees; Subbly requires a fixed monthly subscription.
Gumroad charges zero monthly fees, working only on a usage-based, transactional model. Fees range from 10% + $0.50 to 30%. Subbly uses a tiered subscription model, starting at $7 per month, on top of any payment gateway fees. Gumroad offers higher profitability for low-volume or sporadic sellers due to the $0 overhead. For high-volume, established sellers, Subbly’s fixed monthly fee structure may offer better control and predictability.
Global Tax Management
Gumroad handles all international taxes; Subbly does not explicitly list this essential compliance feature.
Gumroad simplifies global selling by acting as the Merchant of Record starting 2025. It handles all worldwide sales tax, VAT, and GST collection. Subbly supports multi-language checkouts, but the data does not confirm its handling of complex international tax collection or remittance. Gumroad removes a massive compliance burden for creators selling digital goods internationally. This makes Gumroad significantly easier for solo creators focused on expanding global digital product sales.
Customer Support
Subbly provides professional, responsive 24/7 support; Gumroad repeatedly earns harsh complaints.
Subbly offers responsive 24/7 support via chat and email, helping users during complex setup and migration. Gumroad users frequently report customer support is non-existent, unhelpful, or limited to non-resolving chatbots. This is a critical difference; if issues arise, Subbly has a capable team to help resolve them, based on reviews. Gumroad users face the risk of financial issues like withheld payouts with no clear path to resolution.
Subscription Depth
Subbly provides specialized tools like funnels; Gumroad offers basic recurring payment options.
Subbly features superior tools like custom cancellation reasons, advanced funnels, and add-ons for subscriber retention. Gumroad supports recurring and fixed-length subscriptions but focuses mainly on enabling the initial transaction function. Subbly's centralized subscriber management keeps billing and plans organized efficiently for growing teams. For sophisticated subscription strategy (trials, cross-sells), Subbly is the superior and more dedicated platform.
Migration & Onboarding
Subbly offers free migration support; Gumroad is designed only for starting new products from scratch.
Subbly specializes in smooth migration, guiding users from previous systems to minimize data risk and downtime. The platform provides clear, user-friendly onboarding and documentation to shorten the overall learning curve. Gumroad is focused on immediate start-up, assuming creators are uploading entirely new content and files. If you are switching from a large legacy platform, professional migration support from Subbly is invaluable and safer.
Notre verdict
The choice between Gumroad and Subbly is a clear split decision based on risk tolerance and business model. For nearly all serious, growing businesses, **Subbly is the safer, more professional choice.** Subbly offers dedicated reliability and support, which Gumroad dangerously lacks. Gumroad's superpower lies in its accessibility and zero upfront cost model. You can validate new product ideas or courses instantly without spending monthly overhead. Gumroad also handles complex international taxes (VAT/GST) automatically starting in 2025 as the Merchant of Record. However, user reviews frequently report severe financial risks, citing withheld payouts and sudden account suspension on Gumroad. Subbly's superpower is its robust, dedicated platform for ongoing subscription management and smooth transitions. If you run a monthly box or recurring service, Subbly centralizes all subscriber data and offers 24/7 support. Critically, Subbly offers a free migration path, minimizing data disruption when moving from another system. Subbly users praise its reliable scalability, rich feature set, including funnels, and custom retention tools. While Gumroad is cheap and fast to start, the widely reported financial instability is a massive liability. Subbly provides the stability and specialized tools necessary for recurring revenue. If you are just testing a single $10 product, use Gumroad to eliminate friction and cost. If your business relies on reliable recurring revenue and great support, invest securely in Subbly. Subbly is built for long-term control and safe growth; Gumroad is built for rapid, low-stakes experimentation.
Questions fréquemment posées
Which platform is better for subscription box businesses: Gumroad or Subbly?
Subbly is explicitly built for complex subscription businesses and scales better. It offers dedicated features for funnels, trials, and churn reduction. Gumroad offers basic subscriptions but lacks the deep management tools of Subbly.
Does Gumroad offer a free pricing tier like Subbly?
Gumroad charges zero monthly fees, operating only on transaction percentages. Subbly offers a free plan and a 7-day free trial before requiring a subscription starting at $7/month.
Can Subbly help me move my existing subscribers from another tool?
Yes, Subbly specializes in migration. The platform provides a free migration service and support during transitions to ensure cleaner data transfer and minimal downtime.
Why do users report negative experiences with Gumroad support?
Many Gumroad users report support is non-existent, often limited to unhelpful chatbots or long silences. Subbly, conversely, is praised for its quick, knowledgeable 24/7 chat and email support.
Is Gumroad truly fee-free at the start?
Gumroad requires zero monthly or annual fees, making it financially accessible for new creators. You only pay the 10% to 30% transaction fees when you actually make a sale.
Which tool is safer for my earned revenue: Gumroad or Subbly?
Subbly has strong user reviews (4.3 stars) and reports of helpful support and stability. Gumroad has severe user complaints (1.5 stars) regarding sudden account suspensions and withheld monthly payouts. Subbly is the financially safer choice.
Prêt à choisir ?
Chaque outil a ses forces. Choisissez selon vos besoins.