Docsie is suitable for the creation and management of internal and external company product documentation. It would enable customers to construct and distribute brand-specific documentation hubs for their own products. More than 5,000 enterprises and 1,000 documentation portals rely on Docsie as their main platform for managing documents.
Customer support
8.5
Value for money
8.9
Ease of use
8.7
Features
9.2
Pros
Docsie is an excellent resource for expanding your knowledge base, and the best part is that it is reasonably priced.
When you need assistance, Docsie has fantastic customer service and is quite simple to use.
Docsie.io is at the bleeding edge of documentation, and the team there is always coming up with creative and practical upgrades that enhance their platform in numerous ways.
Ability to easily manage any documentation or migration project, no matter how big or little.
Compile documents from several sites. Edit the site documentation like you would a word document.
Maintaining proper documentation is crucial for any business. This document can either be a professional plan, or a technical document like APIs and database documents. This is where Docsie can be used.
Read further to learn more about Docsie, in our review we will detail its features, pros and cons with our rating, and a conclusion about why you should use it.
Click on “open” if you want to see exactly what we will talk about in the rest of this article.
The Docsie platform offers advice on how to enhance documentation and assists organizations in analyzing how customers engage with it. Customers may locate pertinent information about items and increase overall customer retention using documentation created in Docsie.
Businesses can use Docsie to manage versions, quickly locate pertinent product documentation, organize product documentation for numerous internal and external products, gather actionable feedback on customer-facing documents, publish documents directly into websites with a single line of code, access a knowledge portal, and more.
Key advantages of utilizing Docsie include:
Sort out product documentation for a variety of internal and external products – Find pertinent product documentation quickly
Control versioning
Translation into other languages of all documents
Collect helpful input on customer-facing documents.
Add a line of code to the website to publish the documents.
Instructional Guides
Docsie specifications
Features
Document setup / Knowledge Base
Best suited for
Individuals, Freelancers, Small businesses, Mid size businesses, Large enterprises
The creation, editing, and customization of data-driven documents like forms, reports, contracts, and legal documentation are made more accessible by document generation software. Use the table below to compare the top Document Generation programs currently on the market.
Knowledge Base
An internal knowledge base compiles employee expertise and corporate knowledge. If you want your staff to have access to the data that will enable them to carry out their jobs as efficiently as possible, it is a necessity. Any type of information that has to be communicated inside your company may be included, including:
Employee manual
Product Listing
Highest standards
HR procedures
Training for new staff during onboarding
The knowledge base should encourage teamwork among your staff by enabling them to ask questions of and respond to one another.
Enterprise Content Management
Enterprise content management software offers enterprises the capability to manage documents to guarantee users access to the information they need.
Product Documentation
Docsie Product documentation serves the objective of conveying pertinent information about the product to those who require it at the time of their need.
API
APIs are essential tools for companies in every sector. In a technical sense, APIs are essential because they make it possible for other computer programs to utilize the functionality of one. They serve as a communication link between two dissimilar programs.
By combining their databases and programs with existing industry apps, firms may automate operations via Docsie API connections. They provide a seamless and constant connection between different programs, enabling workers to use several cloud-based apps and fostering product innovation.
Customized Documentation Hubs
Utilize Docsie Manager to quickly build and share unique product documentation hubs that reflect your brand’s aesthetic.
Cataloging/Categorization
The purpose of a catalog is to list every item in a collection and classify like items together. To create an index or access to the library collection so that users may identify whether the materials in the library are available, Docsie Cataloguing and Classification is employed. By streamlining their product documentation workflow and minimizing their dependency on various documentation solutions, businesses save time with Docsie.
Action Visual Feedback
Docsie Vocally uses textual comments and reader emotion ratings to help you understand the impact of your documentation. Furthermore, Docsie Vocally captures user interactions in real-time on the page where they left comments.
By choosing the Feedback option on the main Docsie Workspace panel, you may access Docsie Vocally. To give targeted feedback, feedback is divided for each Workspace.
Publish Documentation Portals
You may generate readily searchable documentation for each of your goods using your library. You may transform this Library into a customer-facing documentation portal using one of two simple techniques:
Publishing it on portals.docsie.io is a simple solution that uses the default template. Documentation is published. However, branding and typography are not customized.
Use one line of code to include your documentation gateway into your website. Using this option, you may publish a customized version of your documentation portal that is accessible to customers and incorporates your company’s current logo and typography.
Conclusion
Docsie review: Why you should use it?
A more intelligent method of producing beautiful software documentation is Docsie. Your product documentation may be easily updated, created, published, translated, and maintained. With only one line of code, embed your documents everywhere! An intuitive technical authoring tool and content editor is called Docsie.
Write, modify, and save your user manuals or software documentation in a single location. Then use one line of code to integrate your content on your website or intranet. In addition, we will publish and host your documents at no cost to you. Docsie offers a dynamic method of managing and serving documentation in several languages. Deliver the content to a wide range of customers where they are most comfortable.
