Docsie Review – Create Documentation Efficiently

In this Docsie review, you'll find more information about its features, pricing, pros and cons and why you should consider using it.
8.8/10 (Expert Score)
Product is rated as #7 in category Knowledge Base
8.8Expert Score
Create better product docs for your business

Docsie is suitable for the creation and management of internal and external company product documentation. It would enable customers to construct and distribute brand-specific documentation hubs for their own products. More than 5,000 enterprises and 1,000 documentation portals rely on Docsie as their main platform for managing documents.

Customer support
8.5
Value for money
8.9
Ease of use
8.7
Features
9.2
Pros
  • Docsie is an excellent resource for expanding your knowledge base, and the best part is that it is reasonably priced.
  • When you need assistance, Docsie has fantastic customer service and is quite simple to use.
  • Docsie.io is at the bleeding edge of documentation, and the team there is always coming up with creative and practical upgrades that enhance their platform in numerous ways.
  • Ability to easily manage any documentation or migration project, no matter how big or little.
  • Compile documents from several sites. Edit the site documentation like you would a word document.
Cons
  • Mobile application isn't available.
  • Has a bit of a learning curve.

Maintaining proper documentation is crucial for any business. This document can either be a professional plan, or a technical document like APIs and database documents. This is where Docsie can be used.

Read further to learn more about Docsie, in our review we will detail its features, pros and cons with our rating, and a conclusion about why you should use it.

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Click on “open” if you want to see exactly what we will talk about in the rest of this article.

Quick Overview

What is Docsie?

The Docsie platform offers advice on how to enhance documentation and assists organizations in analyzing how customers engage with it. Customers may locate pertinent information about items and increase overall customer retention using documentation created in Docsie.

Businesses can use Docsie to manage versions, quickly locate pertinent product documentation, organize product documentation for numerous internal and external products, gather actionable feedback on customer-facing documents, publish documents directly into websites with a single line of code, access a knowledge portal, and more.

Key advantages of utilizing Docsie include:

  • Sort out product documentation for a variety of internal and external products – Find pertinent product documentation quickly
  • Control versioning
  • Translation into other languages of all documents
  • Collect helpful input on customer-facing documents.
  • Add a line of code to the website to publish the documents.
  • Instructional Guides

Docsie specifications

FeaturesDocument setup / Knowledge Base
Best suited forIndividuals, Freelancers, Small businesses, Mid size businesses, Large enterprises
Website languagesEnglish
Website URLVisit official website
Support linkSupport page
Support email[email protected]
Live chatNo
Company addressToronto, Ontario
Year founded2016

Pricing

Docsie pricing: How much does Docsie cost?

Docsie pricing plans are divided into five categories:

  • Startup
  • Startup Plus
  • Small Team
  • Business
  • Organization
Pricing rangeFrom $39/month to $315/month
Pricing typesAnnual subscription / Monthly subscription
Free planYes
Free trialNo
Money back guaranteeNo
Pricing page linkSee plans

Docsie pricing plans

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  1. Startup – Good for hobby projects with simple documentation needs.
  •  1 Public & Private Knowledge Base
  • 1 Custom Domain with SSL
  • Unlimited Articles and Versions
  • 5 Books of content
  • Unlimited Languages
  • Use existing templates
  • Upload images, gifs
  • Publish Knowledge Base to Docsie Portal
  • Embed Knowledge Base into your website
  • Import from Word
  • Import from HTML
  • 15 MB max file upload size
  • 1 GB upload limit

2. Startup Plus – ($39 monthly and $49 annually) Great for Startups who simply need to add more content to their Docs. All features of startup plus:  

  • 10 Books of content
  • Create and use templates
  • 30 MB max file upload size
  • 30 GB upload limit
  • File manager
  • Upload Videos
  • Password Protect Docs
  • Use Google Analytics

3. Small Team – ($79 and $99 annually)  Amazing for companies who are getting serious about their docs.

  • All features of Startup Plus
  • Publish up to 3 knowledge bases
  • 3 custom domains
  • 3 Shelves of Content
  • Create product tours
  • Unlimited content per shelf
  • Automated Translations
  • Knowledgebase Customization and Branding
  • Advanced JWT Token Authentication
  • Support with migration
  • Use Custom Javascript
  • Access to Docsie API
  • 50 MB max file upload size
  • 50 GB upload limit

4. Business – ($249 and $315 annually) Phenomenal for teams with lots of docs, needing a helpful way to manage them.

  • All features of a Small Team
  • Publish up to 10 knowledge bases
  • Up to 10 custom domains
  • 10 Shelves of content
  • Unlimited manuals, tours, and docs
  • Generate Videos from Docs and User Manuals
  • Create In-App Help Interfaces
  • Advanced Search and View Analytics
  • View Documentation Feedback
  • AI-powered “Ghost Translations”
  • Support with knowledge base customization
  • 250 MB max file upload size
  • 100 GB upload limit 
  1. Organization
  • Alternatively, you can host your knowledge base in a private cloud environment.
  • Make changes to your Docsie instance as desired.

Features

Docsie featuers: What can you do with it?

Document Generation

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The creation, editing, and customization of data-driven documents like forms, reports, contracts, and legal documentation are made more accessible by document generation software. Use the table below to compare the top Document Generation programs currently on the market.

Knowledge Base

An internal knowledge base compiles employee expertise and corporate knowledge. If you want your staff to have access to the data that will enable them to carry out their jobs as efficiently as possible, it is a necessity. Any type of information that has to be communicated inside your company may be included, including:

  • Employee manual
  • Product Listing
  • Highest standards
  • HR procedures
  • Training for new staff during onboarding

The knowledge base should encourage teamwork among your staff by enabling them to ask questions of and respond to one another.

Enterprise Content Management

Enterprise content management software offers enterprises the capability to manage documents to guarantee users access to the information they need.

Product Documentation

Docsie Product documentation serves the objective of conveying pertinent information about the product to those who require it at the time of their need.

API

APIs are essential tools for companies in every sector. In a technical sense, APIs are essential because they make it possible for other computer programs to utilize the functionality of one. They serve as a communication link between two dissimilar programs.

By combining their databases and programs with existing industry apps, firms may automate operations via Docsie API connections. They provide a seamless and constant connection between different programs, enabling workers to use several cloud-based apps and fostering product innovation.

Customized Documentation Hubs

Utilize Docsie Manager to quickly build and share unique product documentation hubs that reflect your brand’s aesthetic.

Cataloging/Categorization

The purpose of a catalog is to list every item in a collection and classify like items together. To create an index or access to the library collection so that users may identify whether the materials in the library are available, Docsie Cataloguing and Classification is employed. By streamlining their product documentation workflow and minimizing their dependency on various documentation solutions, businesses save time with Docsie.

Action Visual Feedback

Docsie Vocally uses textual comments and reader emotion ratings to help you understand the impact of your documentation. Furthermore, Docsie Vocally captures user interactions in real-time on the page where they left comments.

By choosing the Feedback option on the main Docsie Workspace panel, you may access Docsie Vocally. To give targeted feedback, feedback is divided for each Workspace.

Publish Documentation Portals

You may generate readily searchable documentation for each of your goods using your library. You may transform this Library into a customer-facing documentation portal using one of two simple techniques:

Publishing it on portals.docsie.io is a simple solution that uses the default template. Documentation is published. However, branding and typography are not customized.

Use one line of code to include your documentation gateway into your website. Using this option, you may publish a customized version of your documentation portal that is accessible to customers and incorporates your company’s current logo and typography.

Conclusion

Docsie review: Why you should use it?

A more intelligent method of producing beautiful software documentation is Docsie. Your product documentation may be easily updated, created, published, translated, and maintained. With only one line of code, embed your documents everywhere! An intuitive technical authoring tool and content editor is called Docsie. 

Write, modify, and save your user manuals or software documentation in a single location. Then use one line of code to integrate your content on your website or intranet. In addition, we will publish and host your documents at no cost to you. Docsie offers a dynamic method of managing and serving documentation in several languages. Deliver the content to a wide range of customers where they are most comfortable.

Alternatives

Docsie Alternatives

Before subscribing to Docsie, it’s always a good idea to check out the competition and find the Best Knowledge Base Software for your needs. You can find the Docsie alternatives here.

Here are some versus to compare Docsie with its competitors:

FAQ

Frequently Asked Questions

What do you mean by Docsie?

A documentation platform called Docsie makes it easier for you and your team to produce product documentation. The production, maintenance, and publication of product documentation are all made easier with Docsie. Customers and coworkers may quickly access pertinent information by storing and sharing your documentation using Docsie.

What are the things you can do with Docsie?

1. Product documentation for several internal and external products should be organized.
2. Find pertinent product documentation quickly – Manage versions
3. Converting all texts into foreign languages
4. Obtain helpful feedback on documents that customers will see.
5. Put a line of code on the webpage and publish the documents there.
6. Training Guides

Docsie Review – Create Documentation Efficiently
Docsie Review – Create Documentation Efficiently

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