Critical.net Review – An E-commerce Fraud Protection Service

In this Critical.net review, you'll find more information about its features, pricing, pros and cons and why you should consider using it.
9/10 (Expert Score)
Product is rated as #1 in category Ecommerce Fraud Protection
9Expert Score
Keep your e-Commerce safe from chargebacks

Critical.net protects your e-commerce company against fraud. Through the use of data automation, Critical.net safeguards your organization against fraudulent and questionable transactions. While we take care of your business’s security, you can concentrate on what really matters: boosting sales and providing the finest customer experience.

Customer support
8.9
Value for money
8.8
Ease of use
9.1
Features
9
Pros
  • Online store safer
  • Critical.net offers "Intelligent learning this real-time software" 
  • Customer service in English, Spanish, and Portuguese, tailored to each person
  • Using new technologies to stop fraud
Cons
  • No permanent free version except for 14 days free plan

Do you require an all-inclusive service package for the detection and investigation of fraudulent orders and activity?

You and your online consumers will both benefit from the improved protection that Critical.net provides for your online e-commerce store when it is integrated into your website. Your online store will be protected against any potentially fraudulent or questionable transactions through the automation of data provided by this feature.

Read further to learn more about Critical.net, in our review we will detail its features, pros and cons with our rating, and a conclusion about why you should use it.

Click on “open” if you want to see exactly what we will talk about in the rest of this article.

Overview

What is Critical.net?

Critical.net offers solutions for the prevention of fraud, which can aid online retailers situated in Latin America and in other parts of the world in reducing the number of chargebacks and fraud losses they experience. They make it possible for you to discover and follow up on legitimate orders that may be fraudulent or suspicious in your online business by utilizing data automation.

Because this real-time software is so complex, it has the ability to learn on its own, and this gives us the ability to detect fraudulent behavior with pinpoint accuracy and come up with fraud prevention solutions. The extension may be activated from the backend, with the admin choosing between a sandbox environment for testing and a live one, entering the Critical.net API, and setting the origin URL.

The Magento store’s admin may manage customers and orders through the Critical.net control panel. In addition, the administrator can generate the license key that must be submitted in the Magento backend, as well as build and change a merchant system URL and its type. Once the merchant system is set up, the administrator can monitor client activity, transaction history, and API calls in real-time.

More recent API inquiries, including score and IP, together with the time and date, are also available to him. The administrator can also view information about each merchant customer in granular detail by accessing the ‘Merchant Customers’ grid. The ‘Merchant transaction’ grid provides the administrator with a list of all the transactions and further information about each one.

Critical.net specifications

FeaturesA Holding Area for Pre-Authorization in Addition to Data Collecting / Fraud Alerts / Payment Risk Management / Real-time Analysis of Potential Dangers
Best suited forSmall businesses, Mid size businesses, Large enterprises
Website languagesEnglish / Spanish
Website URLVisit official website
Support linkSupport page
Support email[email protected]
Live chatYes
Company address15 San Rafael, Escazu, San Jose, Costa Rica.
Year founded2015

Pricing

Critical.net pricing: How much does Critical.net cost?

Critical.net has five pricing plan that varies from Economic ($29.95 per month), Entrepreneur ($99.95 per month), Commercial ($249.95 per month), Business ($499.95 per month) to Corporate ($1,249.95 per month). There is an option of 14 days free plan for any package you are going to choose to experience the services. There are certain account settings, validations, and characteristics subjected to different packages. Every next plan unlocks a new feature that is useful according to the need of a consumer person or company.

Pricing rangeFrom $29.95 to $1249.95 per month
Pricing typesMonthly subscription
Free planNo
Free trialYes, 14 days
Money back guaranteeNo
Pricing page linkSee plans

Critical.net pricing plans

%%tb-image-alt-text%%

Economic ($29.95 per month):

  • Queries: 1,200
  • Standard validation rules: 10
  • User accounts: 2

Entrepreneur ($99.95 per month):

  • Queries: 4,000
  • Standard validation rules: 20
  • User accounts: 3

Commercial ($249.95 per month):

  • Queries: 10,000  
  • Standard validation rules: 40
  • User accounts: 4

Business ($499.95 per month):

  • Queries: 20,000
  • Standard validation rules: 60
  • User accounts: 6

Corporate ($1,249.95 per month):

  • Queries: 50,000 
  • Standard validation rules: 100
  • User accounts: 10

Features

Critical.net features: What can you do with it?

Payment Risk Management

Before passing on a user’s information to be processed, the solutions that they offer for controlling payment risk conduct a verification of both the user and their payment data. This takes place before the users, and the details of their payments are submitted. As an immediate and direct consequence of this, you should make it a top goal to optimize the percentage of your transactions that are accepted, minimize the amount of risk to which you are exposed, and prevent losses before they occur.

Because there is no longer a need to analyze requests manually, the amount of time it takes for your store to carry out transactions is cut down significantly by utilizing Critical.net. Because of this, the operational risk is reduced, which leads to a higher return on investment in the long run.

Real-time Analysis of Potential Dangers

Before commencing a transaction, you should first conduct a risk assessment. After that, you should either allow user authentication features to complement the verification process or set up your system to automatically prohibit any transactions whose risk level is deemed to be too high.

Risk management in relation to financial dealings and registrations automated and scalable screening process for detecting fraudulent activity by fraudsters. Capabilities for automatically denying transactions after they have been completed. Cost savings, in addition to a decreased likelihood of chargebacks, Help with customer service is available around the clock.

Fraud Alerts

Critical.net assists with the administration of the activity on your account and discovers any possible fraudulent activities in a timely manner and in real-time. This service is provided to you at no additional cost. In addition, whenever their service detects potentially dangerous behavior on the part of users, it will immediately send an email message to those users in order to protect those users from becoming victims of the behavior.

This is done in order to prevent those users from becoming victims of potentially harmful behavior. As a direct result of this change, the business owner, as well as the end user, will have access to an experience that is substantially more trustworthy and safe for customers.

A Holding Area for Pre-Authorization in Addition to Data Collecting

Before submitting any transaction for processing, it is important first to identify users who appear to be acting suspiciously and then assess the risk that is connected with this activity. In order to bolster the effectiveness of the verification process, it is recommended that the user authentication features be turned on.

It is in everyone’s best interest to avoid giving a negative response to legitimate requests just because there is a possibility of fraud. Critical.net will assign a rating to each transaction based on the conclusions drawn from their data in order to improve the safety of the order processing infrastructure that supports your online business. This rating will be based on the likelihood that the transaction will go through successfully.

Conclusion

Critical.net review: Why you should use it ?

Critical.net is able to aid you in knowing more about your customers, which enables you to identify with a better degree of certainty whether or not any of the orders have been tampered with. By increasing the level of protection provided by your online store, Critical.net shields both you and your customers. They offer solutions for detecting and combating fraudulent activity, as well as strategies for automating data collection and management.

Because of Critical.net, your WooCommerce store is safeguarded against any transactions that may involve fraudulent or questionable activity. Critical.net guarantees the security of all of your online business transactions, including those involving your clients and employees.

FAQ

Frequently Asked Questions

How many different forms of payment do they take?

Payments are processed monthly and can be made via debit or credit card (Visa, American Express, and Mastercard).

What online shopping platforms is Critical.net compatible with?

Critical.net has plugin extensions for WooCommerce, Shopify, Magento, and BigCommerce that work right out of the box. They will soon release a native extension for Prestashop. If you want to know when it comes out, you can sign up for our newsletter. Also, Critical.net has an API that can be used for any kind of development.

Critical.net Review – An E-commerce Fraud Protection Service
Critical.net Review – An E-commerce Fraud Protection Service

Ciroapp
Logo