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Capsule CRM Alternatives

In the intricate world of customer relationship management, Capsule CRM has been a reliable ally for businesses aiming to streamline their client interactions. But with the ever-expanding CRM landscape, are there other platforms that can offer a fresh perspective or cater to specific business nuances? This guide takes you on a deep dive into the top Capsule CRM alternatives, providing a comprehensive comparison to help you discern the best fit for your business needs. 


Whether you’re seeking more integrations, advanced analytics, or simply exploring the vast CRM universe, this article is your guidepost. Dive in to uncover platforms that could redefine your customer relationship strategies and elevate your business interactions. Let’s embark on this exploration and discover the CRM tool tailored for your success!

The best Capsule CRM alternatives ranked by rating

Below you might find better alternatives to Capsule CRM that may meet your requirements. Carefully review the advantages and disadvantages, take note of the rating and any available coupon codes. You can also identify software that provide a free trial.
1 Brevo review

Brevo Review – Email Marketing and CRM suite (formerly Sendinblue)

In this Brevo review, you'll find more information about its features, pricing, pros and cons and why you should consider using it.
9.5
Connections that spark growth
Upgrade your business's customer relationship management with Brevo CRM, the advanced software that revolutionizes customer interactions. Brevo CRM’s powerful array of features and user-friendly interface streamlines crucial processes, giving you full control of your customer management. Empower your organization to optimize customer relationships with Brevo CRM.
Customer support
9.2
Value for money
9.8
Ease of use
9.5
Features
9.5
PROS:
  • Comprehensive HR Management
  • Automated Workflows
  • Insights and Analytics
  • Integration Capabilities
  • Intuitive Interface
CONS:
  • Learning Curve
  • Cost Factor
2 Formaloo logo

Formaloo Review, Pricing, Features with Pros and Cons

In this Formaloo review, you'll find more information about its features, pricing, pros and cons and why you should consider using it.
9.3
Build beautiful forms, customer portals, CRMs, and any other business apps without any code
Formaloo is a powerful no-code collaboration platform designed to assist you in creating data-driven applications and tools without the need for coding skills. It allows you to build forms, databases, and apps while automating various processes and interactions you’re your audience. It simplifies data collection, organization, and understanding which makes it an ideal solution for businesses of all sizes.
Customer support
8.9
Value for money
9.4
Ease of use
9.5
Features
9.5
PROS:
  • User-friendly interface
  • Customizable forms and surveys
  • Robust analytics
  • Compliance with data protection regulations
  • Scalable solutions for businesses
CONS:
  • Limited offline data collection capabilities
  • Complex customization
3 Freshmarketer Review

Freshmarketer Review – Simple and Powerful Marketing Automation

In this Freshmarketer review, you'll find more information about its features, pricing, pros and cons and why you should consider using it.
9.3
Personalize messages with simple and powerful marketing automation
Freshmarketer is an industry-leading marketing CRM solution that offers impressive features like funnel analysis, heatmaps, A/B testing, form analytics, and more. This software by Freshworks is suited for marketing teams who want to build an improved partnership with sales and marketing and deliver more personalized customer experiences.
Customer support
9
Value for money
9.5
Ease of use
9
Features
9.5
PROS:
  • Advanced Features
  • Seamless Marketing and Sales Connection
  • Better Customer Engagement
  • Customer Support
  • Ease of Use
  • No Additional Expertise Required
  • Personalization
  • Positive
CONS:
  • Contact Section Could Be Improved
  • The Free Plan is Too Basic
4 Streak Review

Streak Review – a CRM for Gmail

In this Streak review, you'll find more information about its features, pricing, pros and cons and why you should consider using it.
9.3
Manage leads from Gmail
Streak is the only CRM integrated entirely within your Gmail inbox. It can be used to track many business processes including sales, partnerships, support and hiring. Streak also includes a powerful set of email tools such email tracking, that lets you track when an email is opened.
Customer support
9
Value for money
9
Ease of use
9.5
Features
9.5
PROS:
  • Superb free CRM
  • Enables used to build and handle any form of process
  • It sits discreetly in the Gmail inbox
  • Offers superb productivity tools, which include email tracking, mail merge, and snippets
CONS:
  • It just functions with Gmail
  • Short of the functionality of a fledged CRM
5 Close CRM review

Close CRM Review – Pricing, features with pros and cons

In this Close CRM review, you'll find more information about its features, pricing, pros and cons and why you should consider using it.
9.2
The CRM built for growth
Close CRM is a powerful sales automation platform that helps businesses manage their sales processes, track leads, and nurture customer relationships.
Customer support
8.9
Value for money
9.3
Ease of use
9.2
Features
9.3
PROS:
  • Integrated calling, SMS, and email for streamlined customer communication.
  • Progress tracking, bottleneck identification, and data-driven decision-making.
  • Valuable performance insights for optimized strategies.
  • Collaboration promotion for aligned teamwork in closing deals.
  • Data transfer ease and comprehensive customer interaction view.
CONS:
  • It may have a learning curve for new users who are unfamiliar with its features and functionalities
  • Some businesses may find the cost to be higher as compared to other CRM solutions
  • Allows SMS service for only a few specific countries
  • Not suitable for businesses having a sales team consisting of more than 100 member
6 Keap review

Keap Review – Small Business CRM and Automations

In this Keap review, you'll find more information about its features, pricing, pros and cons and why you should consider using it.
9.2
Upgrade your small business CRM
Keap is a CRM software that assists companies in managing client interactions, streamlining procedures, and fostering expansion. Keap offers features such as sales automation, marketing automation, e-commerce integration, and more.
Customer support
9
Value for money
9.1
Ease of use
9.4
Features
9.4
PROS:
  • Comprehensive CRM Solution
  • Automation and Efficiency
  • Enhanced Customer Support And Chat Support
  • Easy To Use
  • Integration and Scalability
CONS:
  • It may take time for users to become fully proficient
  • High price
7 Brightpearl CRM review

Brightpearl CRM Review, Pricing, Features with Pros and Cons

In this Brightpearl CRM review, you'll find more information about its features, pricing, pros and cons and why you should consider using it.
9.1
Get closer than ever to your customers
Brightpearl CRM emerges as a powerhouse in the retail and wholesale sector, offering a suite of advantages that propel businesses into a realm of unmatched efficiency and growth. Its integrated approach melds inventory management, order processing, and customer relationship management into a seamless whole. The software shines with its omni-channel capabilities, ensuring consistent and streamlined operations across various sales platforms. Peak trading periods become less of a challenge and more of an opportunity, thanks to Brightpearl's robust handling of high-volume transactions. Automation features cut down on manual labor, freeing up valuable time, while its comprehensive CRM system deepens customer engagement and loyalty, making it a go-to solution for businesses aiming to scale and excel.
Customer support
8.9
Value for money
9.1
Ease of use
9
Features
9.3
PROS:
  • Peak trading efficiency
  • Comprehensive CRM
  • Integrated operations
  • Automation features
  • Omni-channel capability
CONS:
  • Learning curve
  • Language limitations
  • Integration challenges
  • Complexity for small businesses
8 Salesflare Review

Salesflare Review, Pricing, Features with Pros and Cons

In this Salesflare review, you'll find more information about its features, pricing, pros and cons and why you should consider using it.
9.1
The CRM your team will love to use.
Salesflare is a customer relationship management (CRM) software that helps you manage your sales processes, track customer interactions, and streamline communication. It automates tasks, provides insights, and improves overall sales efficiency.
Customer support
8.9
Value for money
9.1
Ease of use
9.1
Features
9.2
PROS:
  • It has a user-friendly interface for easy adoption
  • It allows integration with various communication platforms
  • Intelligent automation saves time and reduces manual data entry
  • It provides valuable insights through machine learning algorithms
  • It offers reporting and analytics features for data-driven decision-making
CONS:
  • It may require additional customization for specific business needs
  • The integration options may be limited with certain software
  • Pricing plans might not be suitable for small businesses with tight budgets
  • Advanced features and customization may require training for new users
  • Customer support response time can vary
9 orderry logo

Orderry Review – All-In-One Solution For Service Business

In this Orderry review, you'll find more information about its features, pricing, pros and cons and why you should consider using it.
9.1
Manage your service business with ease
Orderry is a software for service businesses. Orderry stores customer data, tracks orders and schedules work orders. It also has CRM features that help manage your customer relationships.
Customer support
9
Value for money
9.5
Ease of use
9
Features
9
PROS:
  • The interface is fast
  • Ready made templates for your business
  • Free trial
  • Cheap pricing
CONS:
  • Cloud solution only
10 Shape review

Shape Review – Automate your business

In this Shape review, you'll find more information about its features, pricing, pros and cons and why you should consider using it.
9.1
The best pre-built marketing suite
Shape is automated sales and marketing software with configurable pre-built components. The user-friendly interface empowers your staff and integrates all parts of your organization into a single AI platform.
Customer support
8.8
Value for money
9.3
Ease of use
9.2
Features
9.1
PROS:
  • 500+ easy-to-use features
  • Ideal integrated dashboard
  • Branded client portal
  • Multiple productivity tools
  • Perfect for text marketing
CONS:
  • No annual subscription
  • No free plan
Show next

Capsule CRM vs... (Comparisons with its competitors)

You can read our in-depth comparisons with Capsule CRM and its competitors, you will better understand which one you need without having to try them.

Everything you need to know

Looking for the best Capsule CRM alternatives that can outdo your competitors? Explore a range of alternative CRM solutions suited to your business needs. While Capsule CRM is popular among solopreneurs and small businesses, there are several alternatives available that may offer a better fit for your specific requirements.

Some of the top Capsule CRM alternatives to consider include EngageBay, Pipedrive, Insightly, HubSpot, Keap, Salesforce, Zoho, Nimble, Nutshell, Copper, and Agile CRM. These alternatives offer a variety of features and pricing options, allowing you to find the CRM software that best suits your business.

 

Capsule CRM has its limitations, including costly monthly plans, difficult data importation, lack of automation capabilities, poor user permissions, and a basic sales pipeline. User reviews also highlight the need for a more comprehensive CRM software solution.

When considering an alternative CRM solution, it’s important to look for features that meet your specific requirements and consider integration options with other tools in your workflow. One highly recommended alternative is Salesmate CRM, which offers better communication, team collaboration, ease of use, scalability, enhanced productivity, and real-time interactions with customers.

Salesmate CRM includes features such as built-in calling, SMS messaging, meeting scheduler, email campaigns, live chat, automation journeys, and migration capabilities. Users have praised Salesmate CRM for its effectiveness and it has been recognized as a leading CRM software by Gartner FrontRunners®.

 

Key Takeaways:

  • Explore a range of Capsule CRM alternatives to find the CRM software that best suits your business needs.
  • Consider the limitations of Capsule CRM, including costly pricing plans, difficult data importation, and lack of automation capabilities.
  • Look for alternative CRM solutions that offer features aligned with your specific requirements.
  • Consider integration options with other tools in your workflow when choosing an alternative CRM software.
  • Consider Salesmate CRM as a highly recommended alternative, offering enhanced communication, team collaboration, ease of use, scalability, and real-time interactions with customers.

Explore Effective Capsule CRM Alternatives for Your Business

Ready to find the perfect CRM solution for your business? Explore these effective Capsule CRM alternatives that offer a range of features and pricing options suited to your needs.

When it comes to CRM software alternatives, there are plenty of options to choose from. EngageBay, Pipedrive, Insightly, and HubSpot are just a few of the alternatives that provide affordable solutions for small businesses. These cloud-based CRM platforms offer robust features designed to streamline sales and enhance customer relationships.

For businesses on a budget, affordability is crucial. Nutshell, Nimble, and Copper are all affordable CRM alternatives that prioritize simplicity and ease of use. These platforms offer intuitive user interfaces and scalable pricing plans that can adapt to your growing business needs.

Looking for a comprehensive CRM solution? Salesforce, Zoho, and Agile CRM are industry-leading alternatives that offer a wide array of features to manage your sales, marketing, and customer service processes. These cloud-based CRM platforms provide advanced functionality such as automation, analytics, and integration capabilities that can take your business to the next level.

CRM AlternativeKey FeaturesPricing
EngageBayEmail marketing, automation, CRM, and helpdeskStarting at $12.99 per user/month
PipedriveSales pipeline management, email integration, and reportingStarting at $12.50 per user/month
InsightlyProject management, contact management, and email integrationStarting at $29 per user/month
HubSpotMarketing automation, lead management, and analyticsFree plan available, paid plans start at $45 per user/month

When considering a CRM alternative, it’s important to evaluate your specific business requirements and integration options. These alternatives offer various features and pricing models, allowing you to choose the one that best suits your needs. Whether you’re a solopreneur, a small business owner, or part of a larger organization, there is a CRM solution out there that can help you take your customer relationships to new heights.

Salesmate CRM: A Highly Recommended Alternative

Looking for an alternative CRM solution that offers better communication, team collaboration, and enhanced productivity? Salesmate CRM is a highly recommended option that ticks all the boxes. With its powerful features and user-friendly interface, Salesmate CRM is designed to help businesses streamline their sales and customer relationship management processes.

One of the standout features of Salesmate CRM is its built-in calling functionality, which allows you to make and receive calls directly from the CRM platform. This eliminates the need for separate phone systems and ensures that all communication with your customers is centralized and easily accessible. Additionally, Salesmate CRM offers SMS messaging, meeting scheduler, and email campaigns, further enhancing your ability to engage with customers and prospects in real-time.

Another benefit of Salesmate CRM is its focus on team collaboration. The platform allows you to assign tasks, share notes, and track progress on deals and projects, enabling your team to work together seamlessly. With Salesmate CRM, you can also automate repetitive tasks, such as lead nurturing and follow-ups, freeing up valuable time for your sales team to focus on building relationships and closing deals.

Key Features of Salesmate CRM
Built-in calling
SMS messaging
Meeting scheduler
Email campaigns
Live chat
Automation journeys
Data migration capabilities

Salesmate CRM has received high praise from users and has been recognized as a leading CRM software by Gartner FrontRunners®. Its user-friendly interface, robust features, and excellent customer support make it an ideal choice for businesses of all sizes. If you’re looking to switch from Capsule CRM or explore alternatives, Salesmate CRM is definitely worth considering. Make the switch today and experience enhanced productivity and real-time interactions with your customers.

Conclusion: Choose the Right CRM Solution for Your Business

In conclusion, selecting the right CRM solution is crucial for businesses to outdo their competitors and achieve success. It is important to consider your specific requirements and integration options when choosing an alternative to Capsule CRM.

Throughout this article, we have explored some of the top Capsule CRM alternatives, including EngageBay, Pipedrive, Insightly, HubSpot, Keap, Salesforce, Zoho, Nimble, Nutshell, Copper, and Agile CRM. These alternatives offer a range of features and pricing options to suit different business needs.

While Capsule CRM is a popular choice for solopreneurs and small businesses, it does have its limitations, such as costly monthly plans, difficult data importation, lack of automation capabilities, poor user permissions, and a basic sales pipeline. User reviews also highlight the need for a more comprehensive CRM software.

If you are looking for an alternative that offers better communication, team collaboration, ease of use, scalability, enhanced productivity, and real-time interactions with customers, Salesmate CRM is highly recommended. It includes features such as built-in calling, SMS messaging, meeting scheduler, email campaigns, live chat, automation journeys, and migration capabilities. Salesmate CRM has received recognition from Gartner FrontRunners® as a leading CRM software.

Explore the top Capsule CRM alternatives mentioned in this article and choose the best fit for your business needs. By selecting the right CRM solution, you can streamline your processes, improve customer relationships, and drive business growth.

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